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Gainsco Car Insurance Review 2024

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Gainsco
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Gainsco
Gainsco
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Reviews 1
Nadav Shemer
Nov. 04, 2024
3 min read
Nadav Shemer
Gainsco Summary
Gainsco Auto Insurance specializes in non-standard, minimum-limits auto insurance, catering primarily to high-risk drivers. Known for offering basic, state-minimum coverage at affordable rates, Gainsco operates in 18 states through independent agents and online channels. Acquired by State Farm in 2020, Gainsco continues to function independently, focusing on accessible, budget-friendly insurance.

Pros

  • Affordable Minimum-Limits Coverage
  • Easy Online Quotes
  • Flexible Payment Options

Cons

  • Limited Coverage Options
  • Restricted Availability

Gainsco at a glance

8.8
Editorial score

Insurance Features

24/7 emergency roadside assistance, choose your deductible, mobile claims, AI claims technology
10.0

Discounts Available

Multi-policy discounts and bundle discounts, safe drivers
8.0

Customer Service

Multiple communication options for support, above average rating
8.0

Online Experience

User friendly site, online application, learning resources
8.0

Direct Insurer?

Yes, direct insurer
10.0

Gainsco  Gainsco Visit Site

Types of Auto Insurance Offered by Gainsco

Gainsco provides core auto coverages to meet state requirements:

  • Liability (State Minimum): Standard bodily injury and property damage coverage.
  • Comprehensive and Collision: Optional coverage for car damage beyond liability.
  • Uninsured/Underinsured Motorist: Protects against uninsured drivers.
  • Additional Options: Includes rental reimbursement and towing coverage

Additional Features

Gainsco’s focus on high-risk drivers includes:

  • SR-22 Compliance: Gainsco specializes in SR-22 insurance for drivers with violations.
  • Simple ID Requirements: Gainsco accepts various forms of identification, such as foreign and state IDs.
  • Bilingual Support: Customer service is available in English and Spanish

Who It’s Best For

Gainsco is well-suited for:

  • High-Risk Drivers: Those needing SR-22 or basic coverage for compliance.
  • Budget-Conscious Drivers: Ideal for customers looking for minimum-required coverage.
  • Diverse Driver Profiles: Accessible to drivers with foreign IDs or limited U.S. driving history.

How to Apply

Applying for Gainsco auto insurance is straightforward, with options to complete the process online, via phone, or through a local agent:

  • Online Quote: Obtain a quote directly from Gainsco’s website.
  • Independent Agents: Available for policy assistance and finalizing coverage.
  • Mobile and Phone Options: Customers can also apply and manage policies through the app or by phone.

Filing a Claim

Claims can be filed through several channels:

  1. Phone: Available during business hours with bilingual support.
  2. Website and app: Claims can be initiated online or via mobile.
  3. Limited after-hours support: After-hours claims must be left as voicemails for a callback.

Common Questions about Car Insurance with Gainsco

  1. What is Gainsco Auto Insurance known for?
    Gainsco specializes in non-standard, state-minimum auto insurance coverage, primarily for high-risk drivers who may need SR-22 compliance or whose driving records make it challenging to get affordable coverage elsewhere. It operates in 18 states and focuses on providing minimal, affordable policies for essential coverage needs.
  2. What types of coverage does Gainsco offer?
    Gainsco offers basic coverage such as liability (bodily injury and property damage), comprehensive, collision, uninsured/underinsured motorist, personal injury protection (PIP), towing, and rental reimbursement. Gainsco policies generally focus on meeting state-minimum coverage requirements, making it ideal for drivers needing simple, compliant insurance.
  3. How do I get a quote from Gainsco?
    Gainsco offers direct quotes on its website, through the Gainsco app, or by calling customer service. Independent agents are also available for more personalized service, especially if you want guidance on coverage options or require SR-22 compliance.
  4. Does Gainsco offer any discounts?
    Gainsco’s discount options are more limited than those of other insurers, but they include savings for automatic payments, multi-car policies, homeowners, prior coverage, early sign-up, and pay-in-full options. Despite fewer options, these discounts can reduce premiums by as much as 25% in certain cases.
  5. Is Gainsco’s customer service reliable?
    Gainsco’s customer service has received mixed reviews, with some customers noting delays in claims processing and response times. Gainsco’s focus on high-risk drivers, a demographic more likely to file claims, may contribute to the higher-than-average complaint index, but the company continues improving its services.
  6. Where is Gainsco available?
    Gainsco operates in 18 states, mainly in the South and Southwest, including Texas, Florida, and Georgia. Coverage availability can be verified through their website or by contacting customer service, as Gainsco’s service area is somewhat limited compared to larger insurers.
  7. Can I customize my coverage with Gainsco?
    Gainsco primarily focuses on state-minimum liability coverage but offers limited customization. Customers can add collision, comprehensive, towing, and rental reimbursement options. However, Gainsco’s customization options are narrower than other insurers, focusing on high-risk, budget-friendly plans with essential coverages
  8. Are there any restrictions on who Gainsco insures?
    Gainsco generally insures drivers considered high-risk, such as those with past accidents, DUI records, or lapses in coverage. However, coverage availability and eligibility may vary by state and individual driving history. Gainsco doesn’t typically provide broader coverage options like non-owner policies or policies with extensive customizations
  9. What documents are needed to get a quote from Gainsco?
    To get a quote, you’ll need your ZIP code, vehicle details (make, model, year), primary use, estimated mileage, and personal information such as driver’s license status, violations, accident history, and current insurance status. These details help Gainsco provide a more accurate estimate
  10. What should I do if Gainsco doesn’t operate in my state?
    If Gainsco isn’t available in your state, they often refer potential customers to other providers for quotes. Checking the Gainsco website or contacting customer service can help confirm availability, mainly as Gainsco is focused on high-risk markets in specific regions

Contact Details

Gainsco provides multiple contact options:

  • Phone: 866-424-6726.
  • Website:gainsco.com for claims and policy management.
  • Independent Agents: Available for assistance with quotes and claims.

Customer Insights

Customer feedback reveals mixed reviews. While Gainsco is appreciated for affordable minimum coverage, complaints often highlight claims processing and service responsiveness issues. Gainsco’s NAIC complaint index is above average, reflecting a higher rate of service-related concerns.

Summary

Gainsco provides accessible, budget-friendly coverage that is particularly suited to high-risk drivers. While its limited offerings, Gainsco’s streamlined application process and flexible payment options make it a practical choice for those seeking affordable, state-minimum insurance coverage.

Methodology

This review was created using information from the Gainsco auto insurance website; customer reviews on comparison sites, and direct interaction with the company’s customer service team. It was also written using AI.

Nadav Shemer
Written by
Nadav Shemer
Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. He enjoys writing about the latest innovations in financial services and products. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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