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Protective Life Insurance Review

Reviews 10,963
Protective Life Insurance
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Protective Life Insurance
Protective Life Insurance
Excellent
Reviews 10,963
Bestmoney Staff
Apr. 09, 2025
2 min read
BestMoney Staff
Protective Life Insurance Summary
Founded in 1907 and headquartered in Birmingham, Alabama, Protective Life Insurance Company offers term, whole, and universal life insurance policies. Known for its broad coverage options and policy flexibility, Protective Life also provides customizable term durations, riders, and digital tools that streamline applications and claims.

Pros

  • Flexible term coverage up to 40 years
  • Competitive pricing for term life policies

Cons

  • Medical exam required for most policies
  • Limited online quote experience for permanent life products

Protective Life Insurance at a glance

9.6
Editorial score

Coverage type

Protective Life offers both term and whole life insurance
10.0

Customization of policies

Customizable rates and terms, add-ons or riders available with some policies
9.0

Customer services and support

Multiple communication options, ability to speak to an agent
9.0

Online experience

Online fast application, learning resources, access to rates before application
10.0

Direct insurer?

Protective Life is a direct insurer that underwrites and manages its own policies​.
10.0

Who Can Benefit From Protective Life?

Protective Life is well-suited to individuals looking for flexible term life insurance that can grow with their needs. With term policies extending up to 40 years, it’s a fit for those planning long-term protection such as young families, homeowners with a long mortgage horizon, or anyone wanting predictable premiums for decades. Universal and whole life products cater to users seeking permanent coverage or cash value accumulation with optional riders for greater customization.

Features

Protective Life offers the following key features:

  • Term Life Insurance: Up to 40-year terms with level premiums

  • Whole Life Insurance: Fixed premiums and guaranteed death benefits

  • Universal Life Insurance: Adjustable coverage with cash value potential

  • Custom Choice UL: A term-like product with flexible premium and benefit options

  • Optional Riders: Includes terminal illness, accidental death, and child riders

These options allow customers to tailor policies to family, budget, or business protection needs. Protective also supports policy conversion from term to permanent without a medical exam, within specified windows.

Application Process

Protective Life allows applications to begin online or via a licensed agent. The general process includes:

  1. Initial Online Quote: For term life policies

  2. Phone Consultation: To complete the application and confirm coverage needs

  3. Underwriting Review: Most policies require a medical exam and health history review

  4. Approval and Issuance: Decisions may take 5–10 business days depending on underwriting complexity

Protective uses Protective Velocity, a digital platform designed to streamline processing, allowing some qualified applicants to skip the medical exam under accelerated underwriting.

Policy Types and Terms

Protective Life offers three primary policy types:

  • Term Life Insurance

    • Duration: 10, 15, 20, 25, 30, 35, and 40 years

    • Face Amounts: From $100,000 to several million

    • Riders: Child protection, terminal illness, accidental death

  • Whole Life Insurance

    • Lifetime coverage with level premiums

    • Guaranteed cash value

    • Designed for estate planning or long-term dependents

  • Universal Life Insurance

    • Flexible premiums and adjustable coverage

    • Cash value tied to fixed or indexed accounts

    • Includes Custom Choice UL

How Safe Is It?

Protective Life Insurance Company holds strong financial ratings:

  • A+ (Superior) from A.M. Best

  • AA- from Standard & Poor’s

  • A1 from Moody’s

  • A+ from Fitch

The company is a subsidiary of Dai-ichi Life Holdings, a global financial group. Protective uses SSL encryption and secure data practices to protect customer data online.

Help & Support

Customer Service Hours:

  • Monday–Thursday: 7 a.m. – 6 p.m. CST

  • Friday: 7 a.m. – 5 p.m. CST

Phone: 1-800-866-9933
Email (General Inquiries): customerservice@protective.com
Online Portal: Customers can access documents, make payments, and update policy details online via the MyProtective platform.

Bottom Line

Protective Life offers highly customizable life insurance policies with standout term coverage options. It caters well to long-term planners and families looking for reliable protection and predictable premiums. While online tools are somewhat limited for whole or universal policies, the company’s competitive pricing and strong financial backing make it a solid choice for a variety of life stages.

Physical Address

Protective Life Insurance Company
 2801 Highway 280 South
 Birmingham, AL 35223

Methodology

This review was created using information from the Protective Life website, industry comparison sites, Trustpilot reviews, NAIC reports, and publicly available rating agency data. Additional verification included live agent chats and policy documentation.

Mandatory Disclaimers

Having explored the features and benefits of this product, you might be curious about how it stacks up against its competitors. We encourage you to visit our comprehensive comparison chart for a broader perspective. This chart offers a detailed juxtaposition of this product with other leading brands, highlighting differences in features, pricing, and customer ratings. It’s an invaluable resource for contrasting your options and making an informed decision that best suits your needs. Don’t miss out – take a moment now to view our comparison chart and see how your chosen product compares in the wider market.

AI was used in the creation of this content, along with human validation and proofreading.

BestMoney Staff
Written by
Bestmoney Staff
The BestMoney.com editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.
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Trustpilot reviews
See what some customers are saying about Protective Life Insurance
Excellent • Reviews 10,963
on
Excellent
66%
Great
16%
Average
8%
Poor
5%
Bad
6%
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