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82,415 Reviews

HiFX Review

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

November 11, 2025

1 min

hifx

HiFX Summary

HiFX transfers nearly $75 billion annually to over 170 countries in 60 currencies and has earned a reputation for great customer service. The company combines personal money transfer solutions with business-ready services that can help everyone from small boutique companies to enterprise firms that need to send thousands of payments at a time.

HiFX Pros & Cons

Pros

No hidden fees
No monthly charges
Make transfers and manage account 24/7

Cons

You have to create an account to make a transfer
Payments must be made by bank deposit
hifx

HiFX

9.2

Fees?

No transfer fees
10.0

Transfer time

Same day
8.0

Customer service

Help from an agent over the phone or through live chat available
8.0

Security

Regulated and encrypted secure transfers, biometric entry and multi factor authentication for account
10.0

Online and mobile experience

Excellent site and app with transparency of rates, mobile transfers and transfers from credit cards as well as bank accounts
10.0

HiFX Fees and Rates

HiFX doesn’t charge any fees for membership and the only transfer cost is a $12 fee for transfers under $4,000. The company makes its money off “playing the spread,” which is the difference between the prices of currencies that it buys and sells. The company promises exchange rates that are better than the average bank due to the high volume of exchanges they carry out.

That said,this doesn’t include the cost of transferring the funds to HiFX or charges incurred when the funds are exchanged to a different currency at the destination.

How Does It Work?

Transferring money and having bills can be stressful, but HiFX makes the process quick and easy to follow:

  • Sign up for a personal or business account
  • Provide any necessary documents for identification
  • Log in to account
  • Confirm currencies to exchange
  • Enter amount to exchange and destination and confirm
  • Agree to exchange rate and total cost

After completing these steps you will receive an email from HiFX when the company receives your funds and when your payment is sent by the company. HiFX says to wait 1-3 working days for the beneficiary bank to credit the funds to the destination account.

Top Highlights

  • Transfers can be made 24/7
  • Transfers protected by Norton online security
  • At least 60 currencies transferred
  • Payment by bank transfer, debit, or credit card
  • Transfers can be made on mobile devices
  • Ability to send thousands of payments in a single file upload
  • “Strategic Partnerships” available for businesses to help make payments easier

Customer Support

HiFX does not run a 24/7 customer service phone line or a live chat on its website. Customers can call the helpline during regular business hours, or contact the company by email. In addition, the website has an extensive FAQ section and a very informative blog.

Bottom Line

HiFX makes transferring money internationally easy, and can work with more than 60 currencies to well over 100 countries across the globe. There are no hidden fees and the company doesn’t charge for membership. The transfers are also kept secure and you can make them 24/7 from any mobile device. In addition, HiFX works well with companies large and small, and can be set up to send thousands of payments at the same time.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about HiFX
Excellent • Reviews 82,415
on
Excellent
80%
Great
10%
Average
3%
Poor
2%
Bad
5%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
Le
Lewis
2 hours ago
We have used you several times and…never had a problem
We have used you several times and never had a problem
Er
Ernest
4 hours ago
XE is easy and efficient offering fare…
XE is easy and efficient offering fare rates. The advisors have all been helpful and courteous, making the transaction process quick and effortless.
cu
customer
5 hours ago
Great service great company
Great service great company
NJ
Nicholas & June
7 hours ago
Amazing service
We will always use XE as they are super reliable, super fast, & very professional. 100 per cent happy.
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