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Embrace Pet Insurance Review 2025

Reviews 8,337
Embrace
Embrace
Great
Reviews 8,337
Bestmoney Staff
Jan. 26, 2025
2 min read
BestMoney Staff
Embrace Summary
Embrace offers A+ customer satisfaction with full coverage for accidents, illnesses, and hereditary conditions. The plans are customized for you, and Embrace donates money from each new policy towards animal charities.

Pros

  • Congenital condition coverage
  • 30-day money back guarantee

Cons

  • Some exclusions are quite broad
  • Wellness is extra

Embrace at a glance

9.2
Editorial score

Online experience

Just cats and dogs
10.0

Customizable rates and services

Customizable plans and rates, upper age limit
8.0

Claims payout waiting period

Days
8.0

Customer support

24/7 communication and a pet hotline available
10.0

Bundles

Multi-pet and multi-policy bundles available
10.0

Embrace   Embrace Visit Site

Highlights

  • 24/7 customer service
  • One comprehensive plan
  • $2 of each new policy goes to an animal charity
  • Discounts if you pay a year’s worth of insurance up front

What’s Covered?

Embrace has one standard plan, which covers both accident and illness. You can customize the plan to your liking by selecting your preferred annual deductible, reimbursement percentage and annual maximum payout. In most states, you can also choose to remove exam fee coverage and prescription drug coverage to reduce your cost.

Coverage is extremely wide-ranging. Aside from diagnostic procedures, surgery and hospitalization, it also includes rehabilitation. You'll also get full coverage for congenital conditions, a unique service for the pet insurance industry. Embrace has coverage for pets at risk of problems due to breed-specific traits and as long as your pet hasn't shown symptoms or been diagnosed with a condition.

Limits and Deductibles 

Embrace’s pet insurance policy has an annual deductible, a choice of $200, $300, $500, $750 and $1000.

Payouts are a percentage of your total bill – 70%, 80%, or 90%, depending on your choice – but are subject to a maximum annual limit. The maximum annual limit is also customizable. The lowest annual limit is $5,000 whilst the highest annual limit is $30,000 in most states, and unlimited annual maximums are available in most states.

Value for Money 

Given the extent of cover you get, Embrace is surprisingly affordable. 

You can also benefit from various discounts. There are also additional discounts to be had if you pay a year’s worth of insurance up front, if you’re a veteran you receive a 5% military discount, and you get 10% off if you insure more than one pet. 

Age Limits 

Embrace does not insure pets older than 14, however pets older than 14 are still eligible for coverage via their accident-only policy.

Given that the average lifespan of dogs is 13, while cats live about 15 years, this is a more than reasonable cutoff period. In any case, coverage is locked in for the lifespan of your pet. Unless you let your policy lapse, your pet is covered for life.

The Fine Print: What’s Not Covered? 

Embrace won’t cover pre-existing conditions, anything related to pregnancy and injury or illness caused by abuse or neglect.

Certain conditions will no longer be classified as pre-existing if they don’t recur for 12 months after your pet is insured. Unfortunately, however, certain conditions are considered incurable and will be considered pre-existing for the whole length of the policy. It seems that even ligament tears to a previously unaffected limb would be considered pre-existing.

Embrace coverage has been updated so that only the type of cancer the pet was previously diagnosed with is excluded, however other types of cancer can be covered.

Conclusion

Embrace has a comprehensive offering at affordable rates, making it one of the best pet insurance options available. Embrace provides full coverage for congenital conditions and dental illness coverage.

Wellness visits are only reimbursable under their optional Wellness Rewards Product, which means you'll have to pay for them separately.

Embrace   Embrace Visit Site

BestMoney Staff
Written by
Bestmoney Staff
The BestMoney.com editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about Embrace
Embrace
Great • Reviews 8,337
on
Excellent
71%
Great
6%
Average
4%
Poor
4%
Bad
16%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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TR
Terry Rieger
50 minutes ago
Easy & Quick Claim Submission
Easy & Quick Claim Submission. We have had Embrace for our 4 dogs since they were puppies & have had No troubles with them. The claims were Extremely easy to submit & reimbursement was Fast and always correct. We HIGHLY recommend them & their staff has always been Very helpful & friendly!
cu
customer
1 hour ago
Embrace claim submission is a quick 5+…
Embrace claim submission is a quick 5+ and the reimbursement is timely also. I would not be without Embrace as I love my little "doggie" and I want her to be healthly.
TB
Tami Bone
3 hours ago
Great Experience with Embrace Since 2019
My recent experience with Embrace was great, just as all of my experiences since 2019. The process for submitting claims is seamless, and the response is quick. Also, when I've called in, such as I did with a recent claim, I receive excellent help. Very happy to have health insurance for my two cats, Bug and Hattie!
JD
Jennifer D
5 hours ago
Definitely worth it
My cat is very healthy, but I am still so thankful for Embrace Pet Insurance. She needed some unexpected vet care this year with testing. The claim submission process is simple and takes only minutes. They reimburse claims quickly and without effort on my part. Had I not had Embrace, I would be forced to choose between my cat's care and other (human) needs. The Wellness Benefit is also worth it, in my opinion. It takes the anxiety out of routine, annual expenses.
FF
Frank Foss
8 hours ago
Easily filed a claim through the online…
Easily filed a claim through the online process.
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