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Coverage options |
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Can file claims online | Yes |
Pricing | $20-$35/month, depending on policy and coverage needs |
Suitable for | Those who need insurance coverage for anywhere in the world (business owners, entrepreneurs, freelancers, etc.) |
Online experience | Good—blog, business templates, profit calculator, and more |
Established in 1901, Hiscox is a business insurance company that allows you to get quotes and purchase policies directly from the company’s website. The company has over 500,000 customers, and it serves small-, medium-, and large-sized companies.
In addition to traditional brick-and-mortar businesses, Hiscox offers insurance to online businesses, contractors, entrepreneurs, side hustlers, LLCs, sole proprietors, and home business owners.
Hiscox offers a wide variety of policies and coverage options. These include business, general liability, professional liability, errors and omissions, and cybersecurity insurance.
Hiscox also partners with CyberPolicy, an online aggregate insurance comparison site, to provide you with the best options for additional insurance coverage, including commercial auto, directors and officers, umbrella, employment practice liability, and workers compensation insurance.
The website comes with a convenient and user-friendly online quote generator that allows you to get a detailed quote in about 10 minutes. It also features an informative blog, insurance glossary, business document templates, and profit calculator. There is also a “Business Insurance 101” section that includes videos and FAQs to help you learn everything you need to know about choosing small business insurance.
I think Hiscox is a great option if you’re looking to get a quote and purchase insurance directly online. It’s also an excellent choice for business owners who have international employees, as the company’s professional liability insurance covers work done anywhere in the world.
While Hiscox doesn’t have every type of business insurance on offer, it does have a wide range of options, so it’s great for those looking to purchase more than one type of policy. Additionally, Hiscox has been in business for over 100 years, so it’s a solid choice for those who prefer to work with a reputable company.
Hiscox offers general liability insurance, which offers basic protection for claims against your business. It also offers errors and omissions, professional liability, cybersecurity and medical malpractice insurance
Business owners insurance policies are also available, which cover general liability plus protection for your property. Additionally, you can purchase short-term liability coverage, which will cover your business for a specific time period. For each insurance product on offer, you get:
The ability to manage and change your policy online
A customized quote, generated in just a few minutes
Help from a licensed insurance agent
Applying for Hiscox’s business insurance begins with getting a quote online. In order for Hiscox to compile an accurate quote, you’ll need the following information:
Your business name, phone number, address, website, and email address
Your business industry
Products and services you offer
Your business’s start date
Type of business you run—for example, LLC or S-Corp
Number of employees
Details about the business’s physical location (whether you own or rent, the square footage, whether you run your business from home)
Estimated gross sales and payroll expenses for the next year
If you have all of that information handy, Hiscox should be able to generate a quote for you in just a few minutes. Once you’ve received your quote, you can proceed by choosing between annual and monthly payments. This will also be your chance to adjust your deductible and other policy limits to find a price point that works for your business.
Next, you’ll fill out your credit or debit card information. While it’s possible to complete the application online, you can also call Hiscox to work directly with a licensed insurance agent. In my experience, the signup process was straightforward, and I found that Hiscox does an excellent job of laying out all of the steps for you.
How much you pay for Hiscox small business insurance will depend on several factors, including your policy needs, coverage type, payroll costs, annual revenue, and deductibles. Additionally, Hiscox will need to consider the amount of risk involved when covering your business.
For example, if you run a construction business, there’s a higher risk of accidents involving falling than there would be for a work-from-home business. You would likely require more coverage and therefore would need to pay more for your insurance. Additionally, if you opt for a low deductible, you can expect to pay a higher monthly premium.
Luckily, Hiscox is pretty upfront about its costs. In fact, it even lists its starting prices right on its website:
Professional liability insurance: Starting at $22.50/month
Errors and omissions insurance: Starting at $22.50/month
General liability insurance: Starting at $29.17/month
Business owners insurance: Starting at $41.67/month
If you ever feel like you need to lower your insurance costs, Hiscox allows you to adjust your policy directly through its website.
Hiscox is a very safe insurance company to work with. The company has been in business for over 100 years, and it has over half a million customers worldwide.
In order to create an accurate insurance quote for your business, Hiscox will need to collect personal information from you, such as your name and date of birth. Hiscox may also collect information related to your work, including your job title, employment history, job credentials, and educational history.
Hiscox protects this information by using onsite security and CCTV, intrusion detection systems, access controls like password protection, and virus and malware controls. Hiscox may disclose your personal information for business purposes, but it requires that the recipient keeps the personal information confidential.
Hiscox offers a multitude of support resources for its customers. On the company website, you’ll find a large resource section, including a blog, a “Business Insurance 101” guide (complete with videos), an insurance glossary, a profit calculator, business templates, a number of research reports, and partner services. I found all of this information to be super useful and appreciated the detailed explanations in the guides.
If you have any questions about Hiscox’s products and services, you may reach the company at 866-283-7545, Monday-Friday, 7am-10pm (ET). I found it easy to get through to customer service in a few minutes and the representatives were pleasant to speak to.
If you wish to file a claim, you can do so via phone at 866-424-8508, Monday-Friday, 7am-10pm (ET). You can also fill out an online form to start your claim, or you can send mail to the Hiscox claims center at 5 Concourse Parkway, Suite #2150, Atlanta, GA 30328. While Hiscox doesn’t guarantee a timeframe for resolving the claim, it does try to respond within one business day.
Hiscox is a trusted insurance agency that has been in business for over 100 years. The company offers a wide range of insurance policies to suit your unique business needs, including general liability insurance, errors and omissions insurance, cybersecurity insurance, and more. If you can’t find the policy you need through Hiscox, you can easily work with CyberPolicy, the company’s online partner, to fulfill the rest of your coverage needs.
Hiscox can generate a quote for your business in a matter of minutes. If you have any questions along the way, you can easily get hold of one of the company’s licensed insurance agents to discuss your policy. It’s straightforward to purchase a policy, file a claim, and adjust your policy online—great for those who don’t want to work with a representative on the phone or in person.
5 Concourse Parkway
Suite 2150
Atlanta, GA 30328
This review was compiled using information from the Hiscox website, Trustpilot, and the Better Business Bureau. Information was also collected by speaking to Hiscox customer service representatives.
