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Capital One is a regular bank with an online banking arm. As such, it offers the best of both a brick-and-mortar bank and an online/mobile bank.
Here are some of the advantages to using Capital One’s online banking services:
Although Capital One is one of the largest banks in the United States, it offers many of the same online features usually found at Silicon Valley-based online banks.
Capital One customers can do virtually everything online (or by mobile), including:
Capital One is known for banking products and services, including:
Capital One offers 2 types of checking accounts: 360 Checking, for adults; and Money, for teens. Both come with no monthly fees, no minimum balance, and a full suite of online and mobile banking features.
The following table shows APYs and minimum balances for all savings accounts, CDs, and IRAs. Note that there are no monthly fees for any of the savings products. There are no minimum balances, except for the 360 Money Market, where the balance must stay above $10,000 to earn the full interest.
Capital One provides customer service by phone or in branch. Its website contains an extensive Support section with answers to frequently asked questions.
Phone: 800-655-BANK (800-655-2265) for inquiries related to retail banking. Bankers are available 7 days a week, 8am – 11pm ET. Automated services available 24/7.
Social Media: Capital One encourages people to interact with it via its Twitter account (@AskCapitalOne).
HQ: 1680 Capital One Dr, McLean, VA 22102, USA
Capital One has a mobile app for iOS and Android. The app offers many of the same features as online banking, plus a few exclusive mobile features.
Here are the highlights of Capital One’s mobile app:
Capital One is the 10th-largest bank in the United States by total assets, so it’s no surprise it’s committed to protecting customers.
Here’s how Capital One protects online banking customers:
Most large banks have been slow to set up online banking, but not Capital One. With Capital One’s online and mobile banking platform, users get access to all the same checking and savings products as they would if they walked into a real branch—along with the added convenience of being able to bank from home or on the go. Overall, Capital One’s online banking platform is among the strongest options on the market, with a wide range of banking products and services, low fees, and competitive savings rates. Capital One is a good option for anyone looking to manage their online checking and savings accounts in the same place.