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OnePay offers several advantages over traditional banks, especially if you receive direct deposits.
All users benefit from no monthly fee banking with eligible direct deposits, with no minimum balance requirement. Your OnePay account comes with a checking account, physical debit Mastercard, and interest on savings.
If you set up direct deposit (minimum $500) with your OnePay account or hold at least $5,000, you’ll receive a host of additional benefits that make the product increasingly attractive.
These benefits include a 3.75% APY on your savings, employer payments up to two days early, 3% cash back on Walmart purchases (up to $150 monthly), Fee-free and interest-free overdraft protection (only available with direct deposits, even if you hold more than $5,000). These features make OnePay one of the best online banking companies for direct deposit users.
A OnePay account includes some neat features to help you manage and save money.
For example, you can use the Pay Autosave feature to automatically move a portion of your (direct deposit) paycheck each month. Doing so activates the 3.75% APY on up to $250,000 in savings. You can also use the Round-ups feature to save with every purchase and create up to three “pockets” to organize your savings.
For Walmart shoppers, the OnePay app is even more interesting. You can add or withdraw cash from any Walmart — even at the checkout line — and you’ll benefit from 3% cash back (up to $150 monthly) on eligible purchases at the retailer.
The OnePay web and mobile apps include all the basics you would expect of an online bank. You can easily move money between accounts, send money to friends and family, pay bills online, and check up-to-the-minute balances.
You can withdraw cash at any of 55,000 ATMs nationwide and at Walmart.
OnePay isn’t a bank, though, so it doesn’t offer mortgages, individual retirement accounts (IRAs), or student or auto loans.
Your OnePay savings start with an interest rate of 1.00% APY, but you can increase this to 3.75% APY by either receiving $500 per month in direct deposit or holding more than $5,000 in your OnePay account.
| Account | Interest |
| Checking account | 0% |
| Savings: Receive at least $500 per month in direct deposits or hold at least | 3.75% APY |
| $5,000 in your OnePay accounts | |
| Savings: All other customers | 1.00% APY |
Likewise, no fees are associated with your account, provided you’re a direct deposit ($500 minimum) customer. Otherwise, you’ll pay $3 per ATM withdrawal, Walmart withdrawal, mailed check, and online bill payment.
| Operation | Fee |
| Monthly fee | $0 |
| Overdraft fee | $0 |
| OnePay ATM fee | $0 (for direct deposit customers at Allpoint network ATMs) $3 (for all other ATM withdrawals) |
| Barcode cash fee (withdraw cash at Walmart) | $0 (for direct deposit customers) $3 (for non-direct deposit customers) |
You can reach OnePay's customer service at 855-830-6200 from 9 a.m. to 9 p.m. ET, seven days a week. You can also access the in-app chat once you have an account 24 hours a day, seven days a week.
The OnePay app boasts a rating of 4.7 out of five stars on both the iOS App Store and Google Play Store. However, it has a rating of only 1.7 out of five stars on Trustpilot, with most customer complaints centered around getting support and frozen accounts.
The OnePay website is easy to navigate, and the help center’s articles are well-written with clear step-by-step instructions.
Signing up is straightforward, although the process differs depending on whether you’ve purchased a OnePay retail card in-store or are signing up via the app. OnePay retail card owners should download the app and scan the QR code on the package to create a full account and benefit from all of OnePay's features. Otherwise, download the app and click “Join ONE.”
The OnePay app is available on iOS and Android and benefits from positive customer reviews (4.7 out of five stars on both platforms).
It’s simple to navigate: You can access most everyday banking features directly from the dashboard and see up-to-the-minute account balances. Click on checking or savings balances to see your transactions, manage savings Pockets, and transfer funds.
The convenient Cash Control menu has options for everything related to incoming and outgoing money, including paying bills, sending money, and mailing a check.
Finally, the OnePay card works with Apple Pay and Google Pay.
The OnePay app features 256-bit AES-level encryption for data, both in transfer (when you use the app to manage your money) and at rest. You can secure your account with Face ID or fingerprint authentication, too.
Your money is insured by the Federal Deposit Insurance Corp. up to $250,000 through OnePay's bank partner, Coastal Community Bank, which also issues the accounts and cards.
Notifications can help you stay abreast of fraudulent or suspicious charges, and if you lose your card or it gets stolen, you can freeze it from the app. OnePay doesn’t have a dedicated fraud team but will provide immediate support via its regular customer support channels should you suspect your account security has been compromised.
OnePay offers several interesting features for managing your money, especially for users who have their paychecks directly deposited into the account. These features include a 3.75% APY on savings, $200 in free overdraft protection, paychecks up to two days early, and more. The app has good ratings on the iOS App Store and Google Play Store and several security features to make online banking safer.
To craft this review, we gathered information through OnePay's company website and help center, as well as verified online user reviews from app stores and Trustpilot.
OnePay is a financial technology company, not a bank. Banking services provided by Coastal Community Bank or Lead Bank, Members FDIC. OnePay Debit Card is issued by banking partners Coastal Community Bank or Lead Bank, Members FDIC, pursuant to a license by Mastercard® International Incorporated.
BestMoney is not compensated for reviews. The review is solely that of BestMoney.
1. 3.75% annual percentage yield (APY) applies to the Savings balance of OnePay Cash accounts that have either (i) received $500+ of Direct Deposits in the current or previous month or (ii) have a balance of $5,000+ at the end of the previous month. 3.75% APY is also earned on Pay Autosave balances without deposit or balance requirements. 3.75% APY is limited to a total Savings balance of up to $250,000. All other Savings balances will earn 1.00% APY. APYs are as of 12/20/2024, but may change at any time before or after account opening.
2. Cash back is earned as OnePay Points, redeemable as a deposit into a OnePay Cash account pursuant to the OnePay Rewards Terms. Only applies to OnePay Cash accounts that have either (i) received Direct Deposits totaling $500+ in the current or previous month, or (ii) have a balance of $5,000+ as of the last day of the previous month. This reward applies to purchases at U.S. Walmart locations and on Walmart.com only and may not be combined with other OnePay Cash promotions for cash back at Walmart.
3. Only applies to deposits and withdrawals with a OnePay Cash debit card made at Walmart Money Centers, cashiers, or Customer Service desks.
4. Tax refunds may be available up to 5 days in advance of the scheduled payment day, but access to funds depends on when the payer sends refund data.
5. Available to OnePay Cash accounts that have either (i) received Direct Deposits totaling $500+ in the current or previous month, or (ii) have a balance of $5,000+ as of the last day of the previous month. You must be 18 or older to receive Overdraft Protection. When on, Savings Backup will be used before Overdraft Protection. Overdraft balance is due right away. Transactions eligible for Overdraft Protection are at the discretion of OnePay and may exclude certain transactions (e.g., bill pay, global transfers). See details.
6. Only applies to OnePay Cash accounts that have either (i) received Direct Deposits totaling $500+ in the current or previous month, or (ii) have a balance of $5,000+ at the end of the previous month. For all other ATM transactions the OnePay ATM Fee will apply and third-party ATM fees may be incurred.
